Privacy Policy

Last updated: 9/24/2026

Exceptional Healthcare Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, exceptional-healthcareinc.com (the "Site"), and through our text message (SMS) program, how we use it, and the choices you have. By using the Site or signing up for our communications, you agree to the practices described here.

Information We Collect

Information you give us. We collect information you choose to provide, including:

• Your name, email address, and mobile phone number when you sign up for SMS messages.
• Your email address when you subscribe to our newsletter.
• Your name, contact information, résumé, work history, and similar details when you apply for a job or express interest in employment.
• Any information you share when you contact us by phone, fax, or email.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information, such as your IP address, browser type, device type, pages viewed, time spent on pages, and the website that referred you. This is collected through cookies and similar technologies, described below.

Please do not submit medical information through the Site. Our website forms are not intended for health or medical details. To discuss care or services, please call us directly at 813-444-9524.

How We Use Your Information

We use the information we collect to:

• Send you text messages and emails you have agreed to receive.
• Respond to your questions and requests.
• Review job applications and communicate with applicants.
• Operate, maintain, and improve the Site.
• Understand how visitors use the Site.
• Protect the Site against spam, fraud, and abuse.
• Comply with legal obligations.

Text Message (SMS) Program

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from exceptional health care inc. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

Consent to receive text messages is not a condition of receiving any service. After you reply STOP, you will receive one confirmation message and no further messages unless you opt in again. For help, you can also contact us at 813-444-9524 or contact@exceptional-healthcareinc.com. Mobile carriers are not liable for delayed or undelivered messages.

Our text messages are delivered through our service provider, RingCentral. Text messaging originator opt-in data and consent will not be shared with any third parties, except as needed for RingCentral to deliver messages on our behalf.

Email Newsletter

If you subscribe to our newsletter, we will use your email address to send you updates and information from Exceptional Healthcare Inc. You can unsubscribe at any time by using the "unsubscribe" link in any email or by contacting us.

Cookies and Analytics

The Site uses cookies, small files stored on your device, to keep the Site working, remember your preferences, and analyze website traffic. Analytics data is aggregated with data from other users and helps us understand how the Site is used so we can improve it.

You can accept or decline non-essential cookies using the cookie banner on the Site. You can block or delete cookies through your browser settings, although some parts of the Site may not work properly if you do.

Google reCAPTCHA

Our forms are protected by Google reCAPTCHA to prevent spam and automated abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

How We Share Information

We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We share information only in the following situations:

• Service providers: We share information with companies that help us run the Site and our communications, such as website hosting (GoDaddy), online forms (Google), SMS delivery (RingCentral), email delivery, and analytics providers. They may use your information only to provide services to us.
• Legal requirements: We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of Exceptional Healthcare Inc., our clients, or others.
• Business transfers: If Exceptional Healthcare Inc. is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When the information is no longer needed, we delete it or make it anonymous.

Your Choices

You may:

• Opt out of text messages at any time by replying STOP.
• Unsubscribe from emails using the link in any email.
• Manage cookies through our cookie banner or your browser settings.
• Ask us to access, correct, or delete the personal information we hold about you by contacting us using the information below.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to Other Websites

The Site may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back periodically.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Exceptional Healthcare Inc.
Phone: 813-444-9524
Fax: 813-944-4530
Email: contact@exceptional-healthcareinc.com